What You Need to Know!

---

To order your custom greeting, please complete the Request a Greeting Form.  Once your form is received, a member from our team will contact you to confirm details and send an estimate/proposal of services.  

It is VERY important that you review and confirm all details on your estimate BEFORE accepting.  If your estimate is correct, please accept and an invoice will be emailed to you for payment.

PAYMENT IS REQUIRED AT BOOKING TO SECURE YOUR CUSTOM GREETING AND GUARANTEE YOUR REQUESTED DATE.

Northside Yard Cards and Greetings services the following zip codes: 30327, 30342, 30305, 30309, 30318, 30326, 30346, 30339 and 30328.

All greetings are a ONE-DAY rental delivered the evening BEFORE your celebration.  Delivery/Set Ups typically start after 6:00 PM and are completed before 11:00 PM depending on number of jobs that day.  

The day of your installation, you will receive a text message from Northside Yard Cards with your Design Team Member (Installer) included.  This is to confirm details and alert you of the install that evening.   

For your install, a Design Team Member will bring your requested greeting and place everything in your yard.  There is NO NEED for you to be home, but we do request gate codes or access instructions BEFORE installing.  

**If install is more than 20 feet from street/driveway, an additional set up fee may be charged**

For pick up, a Design Team Member will arrive on the day of your pick-up AFTER 6:30 PM to collect your greeting.  Greetings may be rented for additional nights for a discounted fee.  

Please note if you are having a party during the time of pick up, we will require an additional night rental to ensure we do not disrupt your event and our team may collect the greeting with out any issues.  

Inclement weather includes lightning/thunderstorms, heavy rain, snow blizzard, high winds, as well as hard grounds (yard signs will only work in soft ground) and any other Acts Of God that would put us or our lawn display in harm's way. We will attempt to reschedule delivery, or a full refund will be issued. In some cases, we may still be able to accommodate your surprise/celebration, but inclement weather, particularly HIGH WINDS, may require the yard greeting to be removed early.  

• Payment is required to confirm/hold your reservation/date. We speak to every client before sending an invoice.  This is a "custom yard card". 
• You will be invoiced for missing or damaged lawn display items.
• For the safety of everyone, especially children, please DO NOT allow anyone to play on or around the display.  Our display items WILL NOT safely support the weight of a child or adult leaning, sitting or playing on it.  Please discourage all persons from playing on or around the display.
• We do ask that you take pride in your lawn display and treat it with respect.
• Please do not move the items.
• Please do not throw lawn display items in the garbage or vandalize our signs.  Even if you do not like the display gift given to you, these items ARE our property and business.  It is best to notify the honoree to not harm the display, as you are still responsible for it.
• Please protect our inventory from any damage that might be caused due to flying debris from lawnmowers, dogs, etc.  Contact with string trimmers may cause damage as well.
• Please DO NOT attach balloons to any part of the display.  Balloons get hot in the sun.  If a hot balloon blows against our signs, our sign may become damaged.
• If you have a LAWN CREW coming, please arrange for them to come BEFORE we set up.
• We encourage you to pose next to the display to take photographs of your celebration.  However, please DO NOT pull the signs from the ground.
• Northside Yard Cards and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the set-up or removal of any rental.​

• If you must cancel your booking, you can choose to receive 1/2 of your booking rate as a refund, or you may leave the full amount on credit for future booking date, based on our availability.
• In the event of inclement weather, we may not be able to set up any lawn displays.  Inclement weather includes lightning/thunderstorms, hurricanes, heavy rain, high winds, winter weather and any other Act of God that would put us or our lawn display or installers in harm's way.
• No refunds will be given due to the client giving us the wrong address.
• No refunds will be given due to the homeowner requesting us to remove the lawn display.
• No refunds will be given due to being denied access to a gated community.
• No refunds will be given due to any animals that prevent the display from being set up.
• No refunds will be given for circumstances beyond our control that prevent us from setting up the display.

By placing an order/booking with Northside Yard Cards & Greetings, you agree to all policies.